Ed shares some more of his thoughts and details of his experience working with Wouxun - including some e-mail exchanges. Based on what he reports, I don't blame him for wanting to move on. Forgetting for a moment the issue of a memory loss defect (no pun intended), it sounds like the business relationship steadily grew worse for multiple reasons. I'm curious if all the other sellers were required to handle warranty problems the same way. Also, I don't really understand the pricing policy strategy.
Have a read and I'd love to hear your thoughts in the comments.