Thursday, January 9, 2014

Wouxun: Main Trading Company Comments

MTC shared this message and talked about Ed's comments:
"Any Chinese products that you may see on our site are fully backed by us with a great warranty. We do not sell everything that comes down the pike. We do sell products that we have tested, beta tested with some of our great customers and put them on the market only when we feel that we can stand behind them. We have heard horror stories about folks buying some imported products with no real warranty or return policy from foreign websites pretending to be in the states or even from some popular U.S. auction sites. Some of these customers were shipped radios with foreign voltage chargers, knock offs, copies, DOA units and worse. When they found out they had to pay more than the unit cost to send it to China for warranty or deal with some crazy company here in the states working out of their extra bedroom with no real radio knowledge , the were sorely disappointed."
They focus on the warranty and service they provide, but, other than a general comment about testing and being selective, they don't really address the issue that Ed claims exists.

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