Monday, December 12, 2011

Wouxun KG-UV6D: Software Bug

Ed provided this warning on the Wouxun KG-UVD1 Yahoo Group:

"Here is what I know to be factual at this time. Since this is a newly discovered problem, the details may change as time goes by.
I want to make everyone aware of a potential problem with the KG-UV6D model, more specifically, the programming software for the KG-UV6D. If you know a 6D owner please make them aware of this.
When using the programming software for the 6D, DO NOT begin with a .tw file that was created and saved with previous versions of Wouxun software. These older files contain information THAT WILL DAMAGE the KG-UV6D radio if written to it. Even opening and modifying one of these older .tw files will still cause damage if written to the radio. Always begin programming a 6D with a blank file or one that was created and saved with KG-UV6D software.
A solution to this problem is being worked on and I will post any information I receive. At this time, it's not known if damaged radios will be able to be recovered via software, but hopefully that will be the case.
Emphasis is mine for a critical point. Let's see how Wouxun responds. All companies have problems. Good companies strengthen relationships by ignoring cost and focusing on the customer as they provide a solution.

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